Support
and disclaimers.
Where to ask for help, what item support covers, how to get a fast answer, and the disclaimers that apply to an app that opens third-party websites.
01How to get support
Use the support tab of the item page where you bought Nescroll, signed in with the purchasing account. That lets us check the licence and keep a history of your case. Pre-sale questions go to the item's comments.
02What support covers
| Included | Not included |
|---|---|
| Questions about how Nescroll works and how to use its features | Rebranding, signing or App Store submission done for you |
| Bugs in the item as delivered | Customisation and new features |
| Updates that fix reported bugs | Problems caused by modified code |
| App Review decisions, and Apple's handling of the Family Controls entitlement | |
| Changes the websites make to their pages, sign-in or terms | |
| Legal advice about third-party terms, trademarks or privacy |
03How to get a fast answer
- Search these docs first (press
/); most setup problems are in Troubleshooting. - Tell us the item version, your Xcode version (
xcodebuild -version), XcodeGen version (xcodegen --version) and the iOS version of the device. - Paste the exact error from Xcode's Report navigator. For a filter problem, name the site, the page address and the filter.
- Never send signing certificates,
.p8keys, passwords or your Apple account details. We will never ask for them.
04Disclaimers
The app opens and changes the display of websites the author does not own or control. Their availability, markup and terms can change at any time. You are responsible for checking that your app complies with their terms (Limitations).
Apple decides on App Review and on the Family Controls entitlement. The item does not guarantee approval.
The item removes some feeds and can lock apps. Nothing in this documentation promises an effect on users' screen time or wellbeing, or any number of downloads or sales.
Privacy, consumer and trademark rules differ by country. You, the publisher of your app, are responsible for complying with the laws that apply to you and your users. Nothing in this documentation is legal advice.